Resolved -
This incident has been resolved.
Jun 27, 15:15 UTC
Update -
We have removed a second rule around blocking IP addresses which caused the create payment method API to respond with a 403.
Jun 27, 15:03 UTC
Monitoring -
We have temporarily changed the rules for our API gateway, payments should be processing as usual
Jun 27, 14:43 UTC
Investigating -
A new geoblocking rule on our API gateway has caused some payments to fail with a 403, country not allowed error.
Jun 27, 14:42 UTC