All Systems Operational

Uptime over the past 90 days. View historical uptime.
Payments API Operational
90 days ago
100.0 % uptime
Today
Entities API Operational
90 days ago
100.0 % uptime
Today
Checkout API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 3, 2025

No incidents reported today.

Apr 2, 2025

No incidents reported.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025
Duplicate ACH Transfers
Resolved - Our provider bank has provided us with a list of transfers which their system created a duplicate. Our support team will follow up with more information.

They will be following up with an incident report which we will share a summary in the future. The incident has not repeated on their side since yesterday evening.
Mar 25, 20:33 UTC
Update - Our provider bank has updated us with the issue of impacted transfers totals 1,326. The bank has sent the reversals to be processed in the upcoming ACH window. We will provide another update as more information becomes available.
Mar 25, 19:27 UTC
Monitoring - Our provider bank has updated us that the duplicate transfer issue was limited to the last ACH transfer window of the day on March 24th. This is the window during which we process our payouts. The bank is issuing reversals for all transactions which were duplicated in that window. We are waiting for the bank to send us information about all of the impacted transfers.
Mar 25, 19:05 UTC
Identified - Our provider bank has reported that there was an issue with duplicate transfers on their end. They are working on reversing the duplicate transactions. We will continue to provide updates as they work to resolve this issue, and as our bank identifies how many transfers were impacted.
Mar 25, 17:42 UTC
Investigating - A customer has reported duplicate ACH transfers for payouts and refunds on customers bank statements. The JustiFi Payments team is investigating this issue.
Mar 25, 17:24 UTC
Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

No incidents reported.

Mar 20, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage