Small number of payment request failed

Incident Report for JustiFi

Resolved

From 20:37 :10 to 20:37 :59 UTC time we had a small number of payment and related requests fails. The number of requests impacted was fewer than 10. This was due to a change of encryption on a database column within the payments service. The issue is resolved and will have no further impact.
Posted Mar 06, 2025 - 20:30 UTC