Issue capturing payments

Incident Report for JustiFi

Resolved

This incident has been resolved.

Posted Sep 08, 2025 - 16:09 UTC

We are continuing to work on a fix for this issue.

Posted Sep 08, 2025 - 16:04 UTC

This issue is only related to manual capture API, so the impact is limited to that API.

Posted Sep 08, 2025 - 16:04 UTC

We are continuing to work on a fix for this issue.

Posted Sep 08, 2025 - 16:03 UTC

We have identified the issue and are working on reverting a recent change to the payments API.

Posted Sep 08, 2025 - 16:03 UTC

The configuration with our downstream payment API is causing payment capturing to fail.

Posted Sep 08, 2025 - 16:02 UTC

This incident affected: Payments API.