Jul 06, 2025 at 4:45 AM CST - JustiFi was alerted that database utilization reached 90%
Jul 06, 2025 at 4:55 AM CST - Database auto-scaling process initiated automatically
Jul 06, 2025 at 5:03 AM CST - Incident alert created due to some payment transactions not being saved successfully
Jul 06, 2025 at 5:05 AM CST - Auto-scaling process completed and all services resumed normal operation
Summary
A brief service disruption occurred affecting payment processing. Our automated systems detected and resolved the issue within 20 minutes. We apologize for any inconvenience this may have caused.